Privacy Policy

Introduction

Welcome to https://carpet-cleaning-queen-creek-az.storysurge.net! We, Carpet Cleaning Queen Creek AZ (referring to us as “the Company” or “we”), are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at https://carpet-cleaning-queen-creek-az.storysurge.net
All associated mobile applications and online services
Any third-party platforms or services we link to from our site, although their privacy practices may differ, and they have their own terms and conditions.

Processing Activities

This policy outlines our data handling practices when:

You utilize our applications and services as an authorized user, granting us access to specific personal information.
You visit our website, which tracks user behavior for analytics and personalization.
We communicate with you via email, phone, or text messages for marketing, transactional, or customer support purposes.

Personal Data Collection

We collect a variety of personal data, including:

Account Information: Details related to your registration and account creation.
Payment Information: Securely stored data used for processing transactions.
Financial Information: This may include bank account numbers or credit card details for billing purposes.
Purchase Information: Records of products or services bought from us, including order history.
Mobile Device Identifiers: Unique identifiers like IP addresses and device IDs for tracking user behavior.
Location Data: Information about your geographical location when you interact with our services.
Feedback and Reviews: Comments, ratings, and suggestions provided by users.
Social Media Information: If you choose to connect our services to your social media accounts, we may access your public profile information.
Product Information: Details about the products or services that interest or purchase from us.

We collect this data through various methods: user input forms, account settings, browsing interactions, analytics tools, and third-party integrations. Additionally, third parties, such as payment processors, may share Personal Data with us for specific purposes, adhering to their respective privacy policies.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our platform:

Strictly Necessary Cookies: These are essential for the basic functionality of our website and services. They allow us to recognize you as a user and maintain session information.
Preference Cookies: We use these cookies to remember your preferences, such as language settings or display options.
Analytics Cookies: These tools help us understand user behavior on our site, providing insights for improvement and personalization.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of non-essential cookies are set on their device.

Data Retention and Deletion

We retain personal data as necessary for the following purposes:

Fulfilling contractual obligations or providing services requested by you.
Complying with legal requirements, including tax, accounting, and regulatory reporting.
Conducting research and analysis to improve our products and services.
Maintaining security and integrity of our systems and networks.

Once the purpose for data collection is no longer required, we will delete or anonymize it in accordance with applicable data protection laws.

Security Measures

We have implemented robust organizational and technical security measures to safeguard your personal data:

Encryption: We use encryption for both online transactions and data storage to protect sensitive information.
Secure Third-Party Processing: We engage secure third-party service providers to process payments and handle other sensitive tasks, ensuring they adhere to strict privacy standards.
Access Controls: Strict access controls are in place to ensure that only authorized personnel can access personal data.

Children’s Privacy

Our services are not directed towards individuals under 18 years of age, and we do not knowingly collect or store Personal Data from children.

Your Rights (Geographical Dependence)

Depending on your location, you may have specific rights regarding your personal data:

Access, Rectification, and Erasure: You can request access to the data we hold about you, ask for corrections if inaccurate, or request its deletion under certain circumstances.
Data Portability: In some jurisdictions, you have the right to receive a copy of your data in a structured format.
Objection and Restriction: You may object to the processing of your data for specific purposes or restrict our use of it.
Right to File Appeals/Complaints: If you believe your privacy rights have been infringed, you can file a complaint with us or relevant regulatory authorities.
Withdrawal of Consent: You have the right to withdraw consent at any time for data processing based on consent.

To exercise these rights, please contact our Data Protection Officer via the details provided in the ‘Contact Us’ section.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be notified through a prominent notice on our website and/or by directly contacting you.

Contact Information

For any privacy-related inquiries, requests for information, or data protection concerns:
Email: [email protected]

Mail: Carpet Cleaning Queen Creek AZ, Privacy Policy Inquiries, [Address]

We value your trust in our handling of personal data, and we strive to ensure a transparent and secure experience.